In operation2024·Brazil
Shopping-assistant robot goes viral at supermarket
Supermarket Barra Blue — Barra da Tijuca, Rio de Janeiro (RJ) · Robios
3.2 miviews of the robot's video in 4 days
- Challenge:
- Guide customers through the aisles, promote deals and get to know shoppers better.
- Solution:
- The Robios GO walks the customer to the product, highlights deals and runs surveys that feed the store's CRM.
- Result:
- A video of the robot leading a customer to a product reached 3.2 million views and 365,000 likes in four days.
Sources: Diário do Rio · Mercado&Consumo
In operation2020·Brazil
Robot connects isolated patients with their families
Hospital Universitário Cajuru — Curitiba (PR) · Robios
- Challenge:
- Carry out triage without exposing staff and keep isolated patients connected with their families.
- Solution:
- The robot performed autonomous triage and began hosting video calls between patients and relatives.
- Result:
- Calls of around 15 minutes brought together more relatives than an in-person visit; the main users were elderly patients and those with long hospital stays.
Sources: Canaltech · Sempre Família
Being deployed2026·Brazil
Robot dog goes where civil defence can't risk a person
Defesa Civil de Campinas — Campinas (SP), Brazil · Go2
- Challenge:
- Inspect hillsides and damaged structures without putting agents at risk.
- Solution:
- Go2 Pro with 360° LiDAR, HD camera and 4G connectivity for inspecting risk areas and real-time monitoring.
- Result:
- Team in training as of April 2026, with operations expected to start that same month.
Sources: ACidade ON
Pilot2024·Brazil
Robot dog trialled on public-safety patrols
Prefeitura de Sorocaba — Sorocaba (SP), Brazil · Go2
- Challenge:
- Expand public-safety patrols and support for risk areas.
- Solution:
- Go2 with thermal sensors, microphones and 5G connectivity, identifying suspicious patterns and alerting emergency teams.
- Result:
- An experimental pilot, later also used alongside civil defence.
Sources: Mundo Conectado
In operation2024–2025·Brazil
Server robot becomes an attraction at a mall restaurant
Mahai Restaurante Serra — Shopping Aldeia da Serra, Serra (ES) · BellaBot
- Challenge:
- Deliver dishes and drinks to tables and set the restaurant's experience apart.
- Solution:
- The BellaBot, nicknamed Aloha, delivers dishes and drinks in the dining room every day, alongside the staff.
- Result:
- The robot became an attraction, brought in new customers, and the group plans to roll it out to other locations.
Sources: Tribuna Online
One-off activation2026·Brazil
Humanoid opens the main stage at Web Summit Rio
Web Summit Rio 2026 — Rio de Janeiro (RJ) · G1
- Challenge:
- Open the event's main stage with impact.
- Solution:
- The Unitree G1 performed a martial-arts routine at the opening and was listed as an official speaker at the event.
- Result:
- It drew press coverage on the event's first day.
Sources: Superplural
One-off activation2024·Brazil
Robot guides visitors and sends photos via WhatsApp at a trade fair
Sebrae – Feira do Empreendedor 2024 — Teresina (PI), Brazil · Robios
- Challenge:
- Guide visitors on the schedule and gather public feedback.
- Solution:
- The Robios GO shared the schedule, collected visitor feedback and took photos sent instantly via WhatsApp.
- Result:
- Engaged with the public over the four days of the fair.
Sources: Human Robotics
In operation2021–2023·Latin America
NAO supports therapy and prepares children with cancer
Hospital Militar Central — Bogotá (Colômbia) · NAO
- Challenge:
- Engage children in communication and behavioural therapy, and help oncology patients understand their treatment.
- Solution:
- Sessions with NAO complementing conventional therapy, led by the speech-therapy team and the hospital's innovation lab.
- Result:
- A study published in 2023, with oncology patients aged 8 to 17 in Bogotá, recorded a significant gain in knowledge about diet and catheter care.
Sources: El Tiempo · Supportive Care in Cancer
In operation2023·Latin America
Server robot at a Lima restaurant wins over social media
Roky's — Chorrillos, Lima, Peru · BellaBot
200,000+views of the robot's TikTok video
- Challenge:
- Deliver orders quickly and create a different experience for customers.
- Solution:
- The BellaBot carries orders to tables and interacts with customers.
- Result:
- The robot's video passed 200,000 views and nearly 10,000 likes.
Sources: Peru Retail · El Comercio
In operation2018–2019·World
Pepper multiplies foot traffic at a bank branch
HSBC — Nova York (EUA) · Pepper
+60%in new business at the flagship branch, versus the prior year
- Challenge:
- Attract customers to the branch and guide them on digital services.
- Solution:
- Pepper gave guidance on about 300 banking operations and directed customers to the right staff member.
- Result:
- Foot traffic was more than five times higher, with nearly 25,000 interactions; the robot was rolled out to other branches.
Sources: The Financial Brand
In operation2020·World
Pepper as a shopping-mall host
Centro Colombo — Lisboa (Portugal) · Pepper
- Challenge:
- Guide visitors and reinforce health rules during the pandemic.
- Solution:
- Pepper located stores and services, offered games and shared health protocols, in Portuguese.
- Result:
- The mall planned to roll the robot out to other properties in the group.
Sources: Notícias ao Minuto
Pilot2018·World
Pepper guides passengers at an international airport
Aeroporto de Munique e Lufthansa — Munique (Alemanha) · Pepper
- Challenge:
- Answer passenger questions about gates, restaurants and shops.
- Solution:
- Pepper assisted passengers in Terminal 2, becoming the first humanoid at a German airport.
- Result:
- A pilot lasting a few weeks; numerical results were not disclosed.
Sources: Munich Airport
In operation2015·World
NAO cuts the pain children report during vaccination
Alberta Children's Hospital (programa MEDi) — Calgary (Canadá) · NAO
50%less pain reported by children aged 4 to 9 during vaccination
- Challenge:
- Reduce pain and fear in children during vaccines, exams and procedures.
- Solution:
- NAO robots with the MEDi programme distract and guide the child during the procedure.
- Result:
- In a study with 57 children, those supported by the robot reported 50% less pain; the programme reached six Canadian hospitals and one in the US.
Sources: Alberta Health Services · CBC
In operation2014–2021·World
NAO workshops support autistic teenagers in a day hospital
CHU de Nantes (programa Rob'Autisme) — Nantes (França) · NAO
5 → 45 minof attention span, according to the hospital's team
- Challenge:
- Extend attention span, communication and interaction for teenagers with autism.
- Solution:
- Weekly workshops where teenagers program and interact with NAO, led by a speech therapist and robotics team, as therapy support.
- Result:
- The team reports attention span growing from 5 to 45 minutes, better communication and fewer anxiety episodes.
Sources: Solidarum
In operation2025–2026·World
Robots carry samples and clean a hospital with coordinated routes
St. Antonius Hospital — Holanda · SwiftBot
- Challenge:
- Organise the transport of pathology samples and materials, as well as cleaning, across several floors.
- Solution:
- PUDU robots on scheduled routes collect samples from outpatient units, move between floors via the lift and handle cleaning.
- Result:
- In operation; figures not disclosed.
Sources: PR Newswire · IWS
In operation2025·World
Quadrupeds fight fires alongside firefighters
Brigada de Combate a Incêndio e Resgate de Qingdao — Qingdao (China) · B2
60 mrange of the firefighting kit's water cannon
- Challenge:
- Attack fires and carry out reconnaissance in hazardous settings without exposing firefighters.
- Solution:
- Two B2 units with a water or foam cannon, self-cooling, dual-light 360° camera and gas sensor.
- Result:
- In use by the brigade since 2025.
Sources: Olhar Digital · Unitree
Pilot2025·World
Humanoid cuts fault analysis from 15 minutes to seconds
State Grid Hubei – Central de Controle de Jiangbei — Hubei, China · G1
+70%accuracy and speed in fault handling
- Challenge:
- Quickly handle anomalies at a control centre gathering data from 93 substations.
- Solution:
- G1 identifies and classifies anomalies, issues voice alerts, summarises faults and operates the control centre's computer.
- Result:
- Fault analysis fell from 15 minutes to seconds; a gradual rollout is planned.
Sources: China Daily
In operation2025–2026·World
200 cleaning robots across a supermarket chain
Denner (Migros Group), with integrator Robobee — Switzerland · CC1
15 Lof water to clean up to 2,000 m², versus more than 100 L with the manual method
- Challenge:
- Clean store floors with less water and less staff effort.
- Solution:
- A pilot in 4 stores in 2025, followed by a rollout of 200 CC1 robots, with training, maintenance and local support.
- Result:
- Floor-cleaning productivity more than doubled, and one in every three stores in the chain received the robot.
Sources: TechNode · The AI Insider
In operation2025·World
Cleaning 80% more efficient at a hotel
Ryugujo Spa Hotel Mikazuki Ryugutei — Japan · SH1, CC1
600 hof work saved per year, according to the manufacturer
- Challenge:
- Cleaning the kitchen, lobby and common areas took an hour of work from two staff members.
- Solution:
- Adoption of the SH1 scrubber-dryer in those areas, alongside the CC1 the hotel already used.
- Result:
- The task fell from 1 hour to 20 minutes, an 80% efficiency gain, according to the manufacturer.
Sources: PR Newswire
In operation2025·World
Cleaning rounds every 4 hours at convenience stores
QuikTrip — United States · CC1
3 to 6 minto check each cycle, versus 30 to 60 min for a manual pass
- Challenge:
- Keep floors clean all day without pulling staff away from customer service.
- Solution:
- The CC1 runs a round every four hours, covering about 1,860 m² per task; staff only check the result.
- Result:
- About 2.5 hours of work recovered per day, according to the reseller's estimate.
Sources: RobotLAB
Being deployed2026·World
Large cleaning contractor debuts the BG1 in Europe
Gom Schoonhouden — Netherlands · BG1
- Challenge:
- Gain productivity cleaning large areas for healthcare, office and industrial clients.
- Solution:
- Strategic partnership with PUDU and the first BG1 deployment in Europe.
- Result:
- Rollout started in 2026; results not yet disclosed.
Sources: PR Newswire
In operation2021–2023·World
The world's largest fleet of server robots
Skylark Holdings (redes Gusto, Shabuyo e outras) — Japan · BellaBot
42%less staff movement in the dining room
- Challenge:
- Keep service running across thousands of restaurants amid a labour shortage.
- Solution:
- About 3,000 BellaBots across roughly 2,100 restaurants by the end of 2022.
- Result:
- Table turnover 7.5% higher and table-cleaning time 35% lower.
Sources: PUDU · SeafoodSource
In operation2024·World
30 robots carry meals between floors at a food court
Food Bayana, com a integradora Pentamaster — Penang, Malaysia · FlashBot
30FlashBots serving 31 food stalls
- Challenge:
- Deliver meals from 31 ground-floor food stalls to customers on the second floor of a building covering more than 2,000 m².
- Solution:
- A fleet of FlashBots handling deliveries between floors, with a UV sterilisation cabin.
- Result:
- Presented as Malaysia's first fully automated food court, according to the manufacturer.
Sources: PR Newswire
In operation2023·World
Five robots share the work at a hotel
Parkhotel Eisenstadt — Eisenstadt, Austria · FlashBot, BellaBot, KettyBot, CC1
- Challenge:
- Welcome guests, serve meals and keep areas clean with a limited staff.
- Solution:
- The KettyBot greets guests at the entrance, the BellaBot serves meals, the HolaBot clears dishes, the FlashBot delivers towels and meals to rooms using the lift, and the CC1 cleans the meeting rooms.
- Result:
- The first hotel in the Burgenland region to run this set of robots, according to the hotel; figures not disclosed.
Sources: PUDU · PR Newswire
Campaign2022·World
Promotional robot becomes a national sensation in retail
Carrefour Polska, in a campaign with PepsiCo — Warsaw, Poland · BellaBot
20+cities toured by the robot during the campaign
- Challenge:
- Draw public attention to promotions in high-traffic mall stores.
- Solution:
- A customised BellaBot, nicknamed Kerfuś, moved through stores handing out soft drinks and snacks.
- Result:
- The robot became a social-media sensation, got a licensed clothing line and toured more than 20 cities.
Sources: PR Newswire · Robotics 24/7
One-off activation2025·World
16 humanoids dance at China's biggest TV audience event
Gala do Festival da Primavera da CCTV — China · H1
16Unitree humanoids dancing live
- Challenge:
- Create a traditional dance number with robots, live, on the country's highest-rated show.
- Solution:
- The humanoids danced with performers from the Xinjiang Arts Institute, directed by Zhang Yimou.
- Result:
- International buzz and a renewed partnership for the 2026 edition.
Sources: TechNode · Global Times
