Segments · Hotels

Robots for hotels: staff with the guest, the robot with the back-and-forth

Room delivery, restaurant support and autonomous cleaning of common areas — so staff spend less time walking and more time with guests.

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The context

The problem we solve

Requests for towels, amenities and room service send staff across the hotel several times per shift.

At breakfast and during events, the dining room needs more hands precisely when the team is leanest.

The lobby, corridors and event rooms must stay clean all day, without interrupting guest circulation.

Delivery

What we deliver

Design, approval, deployment and ongoing support from our own technical team.

Room delivery

FlashBot takes towels, amenities and orders to the room door, using the lift and with a closed compartment.

Restaurant and breakfast

BellaBot carries dishes and drinks to the dining room, with up to 40 kg per trip.

Reception and guidance

KettyBot welcomes guests, guides them to the restaurant or event room and shows the schedule on screen.

Cleaning of common areas

CC1 and CC1 Pro in the lobby, corridors and event rooms; MT1 VAC on carpets.

Events and experiences

Humanoids and robot dogs at conventions, launches and guest activities.

Hotel staff training

Housekeeping, food and beverage and reception teams trained to run the robots day to day, with technical support in Brazil.

Equipment

Robots used

Configuration defined for each hotel, according to number of floors, lifts and service areas.

FlashBot

Room delivery with lift integration.

BellaBot

Delivery of dishes and drinks in the restaurant.

KettyBot

Reception, guest guidance and media.

CC1 / CC1 Pro

Cleaning of the lobby, corridors and event rooms.

MT1 VAC

Carpet vacuuming.

Pepper

Guest reception and information.

Use cases

Where these robots already work

Public cases featuring the models we represent, reported by the press and by manufacturers.

In operation2023World

Four robots share the work at a hotel

Parkhotel Eisenstadt — Eisenstadt, Austria · FlashBot, BellaBot, KettyBot, CC1

Challenge:: Welcome guests, serve meals and keep areas clean with a limited staff.
Solution:: The KettyBot greets guests at the entrance, the BellaBot serves meals, the FlashBot delivers towels and meals to rooms using the lift, and the CC1 cleans the meeting rooms.
Result:: The first hotel in the Burgenland region to run this set of robots, according to the hotel; figures not disclosed.

Sources: PUDU · PR Newswire

In operation2025World

Cleaning 80% more efficient at a hotel

Ryugujo Spa Hotel Mikazuki Ryugutei — Japan · SH1, CC1

600 hof work saved per year, according to the manufacturer

Challenge:: Cleaning the kitchen, lobby and common areas took an hour of work from two staff members.
Solution:: Adoption of the SH1 scrubber-dryer in those areas, alongside the CC1 the hotel already used.
Result:: The task fell from 1 hour to 20 minutes, an 80% efficiency gain, according to the manufacturer.

Sources: PR Newswire

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Contracting

Available models

Purchase + maintenance plan

The equipment is yours, with a contracted support plan: preventive and corrective maintenance and technical service in Brazil.

Monthly rental

No upfront investment. Monthly contract with support included and an option to transfer ownership at the end of the contract.

Try & Buy

A 1 to 2 month trial with our team on site. The trial fee is fully deductible if you go ahead with the contract.

Let's design your company's robot operation together

Tell us about the scenario, the environments and the objectives. Our technical team will reply with the recommended setup and the most suitable contracting model.

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