Support and contracting

Who guarantees the robot will still be working a few months from now? We do.

In-house technical support in Brazil, the choice between renting or buying, and a real trial in your operation before you decide.

After installation

Support doesn't end at delivery

A robot's biggest risk isn't day one — it's what comes after delivery. That's why the technical structure comes with the equipment.

  • Our own technical team, trained on the equipment we represent.
  • Preventive and corrective maintenance on a routine defined by contract.
  • Spare parts and support within Brazil, with no reliance on overseas suppliers.
  • Training for the local technicians and staff who will operate the robot.
  • Deployment and support in every region of the country.

Rent or buy

Three formats, the same support

Choose by budget and by your operation's pace. If you're not sure yet, start with Try & Buy.

01

Purchase + maintenance plan

The equipment is yours, with a contracted support plan: preventive and corrective maintenance and technical service in Brazil.

02

Monthly rental

No upfront investment. Monthly contract with support included and an option to transfer ownership at the end of the contract.

03

Try & Buy

A 1 to 2 month trial with our team on site. The trial fee is fully deductible if you go ahead with the contract.

Renting makes sense when…

you want no upfront investment, prefer a predictable monthly cost with support included and want the option to keep the robot at the end of the contract.

Buying makes sense when…

the robot will work for many years in the same operation and you want the equipment as an asset, with a contracted maintenance plan.

Try & Buy

Test it in your operation before deciding

1 to 2 months with the robot working in your environment and our team on site. If you go ahead, the trial fee is fully deducted.

FAQ

Questions from people deciding

Who guarantees the robot will keep working after installation?

Our own technical team, in Brazil. Preventive and corrective maintenance follow a routine defined by contract, and spare parts are kept in the country — you don't depend on overseas support.

Is it better to rent or to buy?

With monthly rental there is no upfront investment, support is included and you can transfer ownership at the end of the contract. With a purchase, the equipment is yours from day one, with a contracted maintenance plan. Support is the same in both.

Can I test before deciding?

Yes. With Try & Buy the robot works in your operation for 1 to 2 months, with our team on site. The trial fee is fully deducted if you go ahead with the contract.

Who operates the robot day to day?

Your team. We train your local technicians and staff so the operation does not depend on us every shift.

Do you work outside São Paulo?

Yes. We deploy and support robots in every region of Brazil.

How long have you been doing this?

For more than 11 years. We have put more than 100 robots into operation and carried out more than 3,000 projects, events and activations across the country.

Let's design your company's robot operation together

Tell us about the scenario, the environments and the objectives. Our technical team will reply with the recommended setup and the most suitable contracting model.